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TTYL: Why Texting Can Help Introverts in the Workplace
To text or to call? Susan Cain, author of best-selling Quiet, focuses on a new angle: texting may simply be a more comfortable form of communication, especially for introverts. Some people bemoan the...
View ArticleThe Bermuda Triangle of Communication: Why Follow-Up Culture Is Terrible
We’ve all been there — whether at work or in our personal lives, we’ve all encountered that person who “vanishes” in the middle of a conversation. In today’s primary forms of communication — texting,...
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Dawn of the Planet of the Texters
[Picture credit: Cinemablend]Language purists raged and beat their chests when “LOL” and “OMG” were added to the Oxford English Dictionary in 2011. But is text speak really so bad? Created to...
View ArticleCommunicate Smarter, Work Smarter
Let’s face it—sometimes there just aren’t enough hours in the day to accomplish everything you need to get done. Mashable recently published an article to that effect, giving 5 pointers on how to help...
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Want to Win a Gold Medal in Communication? Simplify.
Deanna Eckstein, Director of the Main Operations Center for the Special Olympics Canada 2014 Summer Games and second interviewee in our blog series, explains how you can coordinate better following one...
View ArticleWhy Messaging has Completely Surpassed Calling in the Preferences of Workers
In recent years, there has been a swift shift towards messaging as the preferred mode of communication, with the number of phone calls steadily declining and discontent with email growing. As cited in...
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2 Fast 2 Furious: Four Tips On Messaging Etiquette At Work
Embarrassing messages are such a common phenomenon that a whole book has been published with the best examples. (Author: Jillian Madison) Messaging apps are great work tools for getting critical...
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The One Thing Every New Hire Can’t Live Without
Imagine you have just secured your dream job: a managerial role at an up-and-coming company you’re passionate about. After taking a two-week long vacation (to the Bahamas? to France?), you turn up to...
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Stay Charged, Stay Tuned
The Ultimate Guide to Keep Your Employees’ Phones Alive Faster and more flexible than traditional workplace communications, enterprise mobile messaging is a powerful tool that allows employees to...
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Discretion Needed: Messaging to the Rescue
Have you ever felt uncomfortable when a message that’s only supposed to be viewed by yourself pops up on your screen with a client or co-worker standing right behind you? Does it sometimes make you...
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Larry Rubenstein: The ’90s Called, They Want Their Inefficiency Back
Larry Rubenstein, veteran photojournalist and global operations manager, shares his experience in dealing with technological communication advances over the past couple of decades as the third...
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How To Conquer The Email Digging Nightmare
Do you curse the name of whoever led you to 2000 unread messages? Read below for some tips on how to conquer that inbox! Email raises stress levels (Photo: ALAMY) V.A. Shiva Ayyadurai, creator of email...
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BYOD, CYOD, COPE: What Does It All Mean?
As people become more and more tied to their own smartphones, companies have to take their employees’ desires into account when they decide how they want to handle their own communications. There are...
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Stop Overthinking Your Email
Tackling our inboxes has become a daunting task. First off, it seems impossible to keep up with the flood of incoming messages (check out our recent blog post on how to try and address that problem...
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6 Conference Calling Tips To Boost Your Business Productivity
The pitfalls of conference calling are so ubiquitous that they’re almost comedic: take these guys, who enacted a conference call in real life, or this guy, who recorded a bunch of common phrases and...
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How To Keep Remote Employees Accountable Without Playing Big Brother
Often times, budding entrepreneurs think the hardest part of starting a business is just that: Starting it. The simple act of biting the bullet and going it alone. Yet with most good businesses come...
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No News Isn’t Good News: Not Knowing If Emails Are Read Is Hurting Business...
A black hole, something your inbox might quickly feel like if you’re using it for critical communication Do you catch yourself obsessively hitting “refresh” in your inbox as you await a reply? Does it...
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The Best Phones On the Market For Business Communication
As smart phones and tablets proliferate, the number of personal devices allowed to be connected to the corporate network is growing due to perceived cost savings and productivity gains. Five years ago,...
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Tora Matsuoka: Dealing With Business Communication Growing Pains
Credit: Sen Restaurant With hit New York restaurants Sen Restaurant and KOA, Tora Matsuoka has perfected his recipe for success: 40 percent service, 35 percent cuisine, and 25 percent atmosphere....
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From MDM to EMM, a Revolution Is Underway
Smartphones in the enterprise are now old news: it’s how to manage them that’s what everyone needs to be talking about today, and we’ve just released a new whitepaper on this topic. Employers have long...
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